Hope Wyss
Writer - Editor - Information Architect
  • Provide product books and online help for administrator, developer, and end-user audiences.
    • Perform developmental editing of existing documentation to reduce redundancy and wordage, and to improve clarity.
  • Be an advocate for the user by encouraging cross-functional teams to think about usability throughout the development process and by helping team members to clearly define the user audience.
  • Work with cross-functional teams to help increase efficiency in producing product documentation by identifying areas of needed change in the documentation process, by working with team members to-ward achieving common and consistent product terminology, and by helping teams identify what in-formation needs to be provided and where.
  • Develop and edit web site content. Create report and client file templates and brochures that tie into your company's marketing and branding, providing you with a consistent professional look and feel.
Testimonials

"Thought I would pass on that Georgetown just said that Canopy has the best documentation they have ever seen from a vendor. I gave you credit and we had a 'Yay Hope' session."
Kelly Bennett | Project Manager, Hospital Solutions Group

"Just got a compliment on your Help!!! Lakeside says that it's fantastic!!"
Merritt Jenkins | Manager of Clinical Implementations, Hospital Solutions Group